Non-Payment/Shut-off Policy

  • A customer who fails to pay the full balance of their bill will be processed for treatment on the 11th day of the following month.
  • A colored warning letter will be sent as a reminder that your bill has not been paid and you are in jeopardy of having your service disconnected if payment is not received by the 10th of the following month.
  • If your service is disconnected, a reconnection fee of $99 will be applied to your account automatically.
  • Your balance and reconnection fee must be paid in full before service can be restored.
  • Please note that Allband is a rural not-for-profit and paying your bill in a timely manner is detrimental to the survival and expansion of our rural company.  We do understand that life takes its twists and turns, so please reach out if you are unable to pay your bill before you are shut-off date so we can discuss your specific situation.  We realize how critical Internet is in this day and age and we want to support you as long as you support Allband!  So please give us a call and do not ignore your bill until it is too late!