Personal Hosted Fax Instructions

Personal Hosted Fax allows you to send and receive faxes online using your Allband Hosted Fax service.

Sign In

1. Go to https://biz.allband.org/.
2. Enter your username and password.
3. From the menu on the left, select Enterprise Services → Hosted Fax.

Send a Fax

1. Select the My Hosted Fax tab.
2. Click the paper-airplane icon near the upper-right corner of the page. When you hover over the icon, it will display Send Fax.
3. Select your fax number.
4. Enter the recipient’s name and fax number, then click the + button to add the recipient.
5. Enter a subject.
6. Choose how you would like to send your fax:
   • Attachment – Upload the document you want to fax. Supported file types are PDF, JPG, and PNG, with a maximum total file size of 20 MB.
   • Text Input – Type the information you want to fax directly into the portal.
7. Choose a cover page option:
   • Write Cover Page – Type a cover page directly in the box provided.
   • Choose Template – Select a cover page template, if one is available.
   • No Cover Page – Send your fax without a cover page.
8. Click Send.

Check the Status of a Fax

Your fax history is displayed under My Hosted Fax.

Look at the Status column to check whether a fax was successfully delivered.

• Delivered – The fax was successfully delivered.
• Failed – The fax could not be delivered. Select Retry to try sending it again.

Additional action icons are available on the right side of each fax record for viewing or managing the fax.

Send a Fax by Email

You can also send a fax directly from your email without signing in to the Hosted Fax portal.

1. Create a new email.
2. In the To field, enter the recipient’s 10-digit fax number followed by @vipfax.net. Example: 9895551234@vipfax.net
3. Enter a subject.
4. Attach the document you want to fax.
5. Send the email as you normally would.

Receive a Fax

Incoming faxes can be sent directly to your email.

You can also view stored fax activity under My Hosted Fax.

Fax Settings

To view or change the settings for your fax:

1. Select the Configuration tab.
2. Locate your Personal Hosted Fax service.
3. Click the gear icon under Actions.
4. Make any needed changes.
5. Click Save.

Receive Faxes by Email

To receive incoming faxes by email, leave Disable Email Me Received Faxes unchecked.

File Format

You can choose the file format used for received faxes:

• PDF
• TIF
• TIFF

Need Help?

If you have questions or need assistance with your Hosted Fax service, contact Allband Communications Cooperative at 989-369-9999.