November 2024
Happy Fall! The following are reminders and updates which were recently updated or coming soon.
Do Not Call Notification
This notice is being provided to you in accordance with the regulations of the Federal Communications Commission (FCC), 47 CFR 64.1200(g), regarding the national Do Not Call list.
The national Do Not Call list is a database maintained by the federal government. Under federal law, you may elect to use the national Do Not Call database to register your objection to receiving telephone solicitations. If you elect to do so, you can register with the database by making a toll-free call to 888-382-1222. For TTY access, call 866-290- 4236. You may also register online at www.donotcall.gov.
If you use the national Do Not Call list to register an objection to receiving telephone solicitations, you may later revoke that objection if you so choose.
Discounts
FCC Lifeline Program – If eligible, the Lifeline Program provides a discount up to $9.25 monthly on telephone service, Internet service, or bundled service. For more information, visit lifelinesupport.org.
Veterans Discount – Allband is saying thank you and honoring our veterans with discounts! Eligible or qualifying people will receive a monthly discount of $15 and be honored on our website.
Read more about our discounts in our billing FAQ: Pay Online
Broadband Labels
You can now find Broadband Labels in your online billing account! Broadband Labels are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services. They are modeled after the FDA nutrition labels and are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.
To locate yours, login to your online account, click on the services tab, and click on the information button next to your service.
Policy & Pricing Changes
Reactivation Fees Reduced
Effective immediately. Save on reactivation fees for those seasonal hunting and fishing trips! The policy was $99 for 6 months and $199 if over 6 months. It will now be just $60 regardless of your time away. Yay! This change also applies to nonpayment shutoffs. Restoring the service will be $60 instead of $99.
Paperless Billing and Notifications
Starting January 1, 2025, all bills and important notifications will be delivered electronically, providing you with quicker access to your statements.
**What’s in it for you?**
– Convenience: Access your bills anytime and anywhere.
– Environmentally Friendly: Help us save trees and reduce waste.
– Security: Enjoy enhanced security with digital delivery.
– Reminders: Receive payment reminders via email.
**Want to continue receiving paper bills?**
If you prefer to receive your bills via traditional mail, we will accommodate that request for a small fee of $3.00 per billing cycle. To opt-in for paper billing, contact our office Contact Us.
Late Fees Adjusted to Flat Rate
Per our payment terms, all invoices must be paid by the 20th day of the invoice month, and overdue balances are subject to a late payment fee which is applied to the following invoice.
This fee is being updated from $5.00 plus 1.5% for balances over $20.00, to a flat rate of $7.50 for balances over $15.00, effective November 01, 2024.
This change allows us to continue providing high-quality service while ensuring timely payments.
Service Offerings
Want access to your thermostat and cameras while you are away? Allband now offers a lower speed option designed especially for those devices, with 3Mbps download and 12Mbps upload for $19.99 per month.
Read more about options for seasonal/vacation and security: Seasonal / Vacation
LATEST NEWS
Join our Fight!February 1, 2018 - 6:33 am
Bovine TB Management HuntDecember 18, 2017 - 10:29 pm
Wildlife & Habitat Management InitiativeNovember 7, 2017 - 9:34 pm